Cities are beginning to use artificial intelligence in everything from permit approvals to public safety, but these tools raise serious ethical questions. AI can process information faster than humans, but if the underlying data is biased, the results may reinforce existing inequalities. Transparency and accountability are essential if AI is to be trusted.

Some local governments are introducing ethical frameworks that guide how AI is deployed. This includes publishing details about algorithms, establishing oversight boards, and creating processes for residents to challenge decisions made by AI. By taking these steps, cities signal that efficiency will not come at the cost of fairness.

The future of AI in city services will depend on balancing innovation with responsibility. As adoption grows, leaders must prioritize ethics as much as outcomes. Done right, AI can expand access and improve efficiency — but only if deployed with safeguards that protect every resident.